Received "Portal Still Initiated" Email After Completing P2 – Is This Normal?

Posted by WarmMaple202Jul 28, 202624 views0

Hello, I'm hoping someone here has seen this before. I already completed the P2 step, and I can access the PR Confirmation Portal without any problems. My profile also shows that both my residential address and photo have been submitted. Despite that, I recently received the following message from IRCC saying my portal account is still in the "Initiated" stage and asking me to sign in and upload my information again. Has anyone else received a similar email even after everything was submitted? Is this a standard automated reminder that can be ignored, or does it usually indicate that something still needs attention? Good day, Upon review, we note that your Permanent Residence Confirmation Portal account remains at the “Initiated” stage. To continue processing your application, please log in to the portal and upload your required information, residential address, and photo. If you are unable to locate the automated email, please provide a new email address, UCI and application number so that we may create a new portal account and issue a new temporary password. If you are experiencing difficulties accessing the PR Confirmation Portal, you may report the issue using the provided link. Your confirmation is required in order to finalize your application. Sincerely, IRCC Montréal

1 Reply

CalmHope12426 days ago

Yes, this is something that other applicants have reported. If you've already completed P2, can log in to the PR Confirmation Portal, and your address and photo show as submitted, then you've likely completed the actions required on your end. Sometimes IRCC's automated emails are sent before the portal status is fully updated internally, so the message doesn't always reflect the latest information. I would log in once more just to confirm there aren't any outstanding requests or error messages. If everything looks good, the usual advice is to wait for the next update, which is often your eCOPR. If the portal continues to show "Initiated" for an unusually long time, or if you receive additional reminders asking for the same information, it would be reasonable to contact IRCC or reply to the email to verify that your submissions were received. Based on what you've described, though, this email by itself isn't necessarily a sign that anything is wrong.