Terms of Use

1. Acceptance of Terms

These Terms of Use ("Terms") govern your access to and use of the TrustImmi website located at trustimmi.ca (the "Website"), operated by TrustImmi ("we", "us", or "our").

By accessing or using the Website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Website.

2. Purpose of the Website

TrustImmi operates a searchable online directory of licensed immigration consultants (RCICs) across Canada.

The Website is intended to:

• Help users discover and identify licensed RCICs
• Present publicly available information in a user-friendly format
• Facilitate inquiries between users and immigration consultants

TrustImmi does not provide immigration advice, legal advice, or representation.

3. No Professional or Immigration Advice

All information available on the Website is provided for general informational purposes only.

TrustImmi:

• Does not assess immigration eligibility
• Does not provide immigration, legal, or professional advice
• Does not recommend or endorse any consultant
• Is not a party to any relationship formed between users and consultants

Any engagement between a user and a consultant is solely between those parties.

4. Consultant Information & Public Data

TrustImmi aggregates and displays publicly available information about licensed immigration consultants obtained from the College of Immigration and Citizenship Consultants (CICC) and other public sources.

While we make reasonable efforts to maintain accurate information:

• We do not guarantee completeness, accuracy, or timeliness
• Licensing status and details may change
• Users should independently verify credentials using the official CICC registry

TrustImmi is not responsible for inaccuracies originating from third-party or public data sources.

5. Inquiries and Communications

When an inquiry is submitted through the Website:

• The inquiry is forwarded to the consultant using the contact details displayed on the profile
• TrustImmi acts solely as a communication facilitator
• TrustImmi does not review, monitor, screen, or participate in communications

Consultants are solely responsible for their responses, advice, and services.

6. User Conduct

You agree not to use the Website in any manner that is unlawful, misleading, or harmful. In particular, you agree not to:

• Misrepresent your identity or credentials
• Impersonate an immigration consultant or any other person
• Use the Website for fraudulent or deceptive purposes
• Scrape, harvest, or reuse Website data without authorization
• Interfere with or attempt to compromise Website security or performance
• Use the Website to send spam, automated messages, or unsolicited communications

TrustImmi reserves the right to restrict or terminate access to the Website for violations of these Terms.

7. Intellectual Property

All content on the Website, including text, layout, design, logos, graphics, and software, is owned by or licensed to TrustImmi and is protected by applicable intellectual property laws.

• You may use Website content only for personal, non-commercial purposes.
• You may not copy, reproduce, distribute, or exploit Website content without prior written consent.

8. Third-Party Links

The Website may contain links to third-party websites, including links to the official CICC registry.

TrustImmi:

• Does not control third-party websites
• Is not responsible for their content or privacy practices
• Does not endorse any third-party services or websites

Accessing third-party websites is at your own risk.

9. Website Availability & Modifications

We may:

• Modify, suspend, or discontinue any part of the Website at any time
• Update these Terms periodically

Changes take effect once posted on the Website. Continued use of the Website constitutes acceptance of the updated Terms.

10. Disclaimer of Warranties

The Website is provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, TrustImmi disclaims all warranties, including but not limited to:

• Accuracy or reliability of information
• Availability or uninterrupted operation
• Fitness for a particular purpose

11. Limitation of Liability

To the maximum extent permitted by law, TrustImmi shall not be liable for:

• Any indirect, incidental, or consequential damages
• Losses resulting from reliance on Website information
• Disputes or interactions between users and consultants
• Errors or omissions in public or third-party data

12. Indemnification

You agree to indemnify and hold harmless TrustImmi from any claims, damages, losses, or expenses arising from:

• Your use of the Website
• Your violation of these Terms
• Your interactions with consultants or other users

13. Governing Law

These Terms are governed by the laws of Canada and the applicable laws of the province in which TrustImmi operates, without regard to conflict-of-law principles.